Shipping Policy

Shipping & Returns

All orders are processed and shipped within 2 business days.

Please note that courier services will NOT SHIP to PO Boxes.  If you enter a PO Box as your address, we will have to send the package by regular air mail which has no tracking number and which might take 3 to 4 weeks to arrive for destinations outside the United States.  We highly recommend you provide a physical mailing address so that we can ship your order by express courier.  Orders are discreetly shipped in plain packaging.  There is nothing written on the package that identifies the contents.

The shipping charge for Domestic orders (within the United States) is $10. The shipping charge for International orders (outside the United States) varies based on destination.  You will see the shipping cost once you select your delivery country at checkout.

In order to receive a full refund on orders:

1. You would have to order at least 4 months supply of a product and try it for 120 days. You are eligible to a 110% refund if you are not satisfied for any reason.
    
2. You must request a return within 130 days (4 months usage + 10 days return shipping) of your order date.  Most customers experience real results from the first dose, however, since Ayurvedic Medicine relies on the power of naturally occurring botanicals to bring about positive changes in the body without causing harmful side effects.  The effects you experience will be more gradual than those produced by Western Medicine.  The benefits you gain will be longer lasting and will address the source of disharmony in your body - not just symptoms.
   
   Our research indicates that while Ayurvedic Medicine does produce positive results in the short term, it typically takes about 4 months for most benefits to be realized.
    
3. You must return the empty boxes of used products, in addition to the unused products that must be in unopened, untampered-with condition.
    
4. Please click here to contact us for a Return Merchandise number. Your number will be issued via email and will be necessary to complete the return and refund.
    
5. Once you receive a RMA number, please package your return and write the return order number clearly on the package.  Please note that we will not be able to offer a refund on partially returned orders, so make sure that everything is there.
    
6. Please ship the package to the address provided with your RMA number.
    
7. Your refund will be issued via the same method that payment was made.  Refunds are processed on the 1st and 15th of each month. If you paid with your credit card, your refund may not appear until next month's statement. If you paid by check, your refund will be issued by check.

We cannot accept packages marked "Return to sender."
 
Due to the generous nature of our return policy we do strictly enforce the following terms and conditions:

• The shipping charge is non-refundable.  In the event that a "free shipping" item is returned, $7.95 will be deducted from the final credit to cover shipping costs.
• Re-order constitutes satisfaction and voids the guarantee.
• All customers must contact customer service before returning your product.  Returned products without a return authorization number will be refused.
• No returns will be accepted if postmarked more than 130 days after the date of your order.
• We cannot accept packages marked "Return to Sender."